Responsibilities

Operational Activities:

  • SIM Card Management (Documentation according to the deployed SIM Cards at the client site).
  • Service report entries for Maintenance, New installation & re-installation.
  • Database of the deployed devices on the portal and at the client site.
  • Database of the generated DIMTS Receipt.

Client Support Activities:

  • Verbal & Non-verbal communication with the client for effective & efficient query resolution.
  • Co-ordination with the technical team & client for maintenance/new installation / re-installlation regarding activities.
  • Handle sales queries and communicate the same to Aashish Sir or Puneet Sir (Corporate queries)
  • Welcome call for new installed product & feedback regarding services.

Skills:

  • The candidate should have the knowledge about the data presentation (Bar graph, pie chart)
  • Report analysis (monthly report for revenues & expenses).
  • He/she should have the enthusiasm for working in team work.
  • Good communication skill, polite speaking and have the approach for expanding production with his/her skills.

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